I cannot seem to replace an uploaded file when editing submission

  • LStern
    Asked on September 3, 2017 at 6:09 AM

    Hi,

     

    I try to edit a submission - I need to replace one of the files that were uploaded to the form. For some reason, some of the files attached appear with an X next to them allowing to erase them, and some do not. Of course, I need to change one where the X can't be found...:-)

    Do you have an explanation? a solution?

     

    Thanks,

    Lilli

  • BJoanna
    Replied on September 3, 2017 at 9:03 AM

    I assume that you want to replace one of the files that were uploaded using single file upload field.

    I cannot seem to replace an uploaded file when editing submission Image 1 Screenshot 30

    File Upload fields with a single file option do not have an 'X' option. 

    To replace those files you will have to upload a new file. Click on Choose File button and upload a new file, like this. 

    I cannot seem to replace an uploaded file when editing submission Image 2 Screenshot 41

    Hope this helps to solve the issue.