- jabedoya60Asked on September 03, 2017 at 02:00 PM
Hi, we have a school which is bilingual, we are already using several of your forms and will like to know how to translate the forms we have to French language? Any help will be much appreciated it. Thank you.Page URL:
- JotForm SupportMike_GAnswered on September 03, 2017 at 02:27 PM
First of all, thank you for using our forms and for trusting the service we offer, we truly appreciate it.
To translate your forms to French or make the forms multilingual, please follow the instructions found in this guide — How-to-make-your-forms-multilingual
If you have other questions or concerns regarding this, please feel free to contact us again anytime.
- jabedoya60Answered on September 03, 2017 at 04:41 PM
Hi, thanks for the fast reply, I understand now how the translation works, but we see that there is a selector on the top right to select the language, the problem we have is that we have an English website that users can choose to select to see it in French, when the user sees this form does it mean because the default language is English, that is what is going to appear in the French page and the user has to manually select French to see the form in French?
We need the user when is in the french translated part of the website and goes to the form for the form to be already in french when they see it, is that possible?
- JotForm SupportjonathanAnswered on September 03, 2017 at 05:00 PM
In the language tool, set the Detect Language settings option to ON as well.
This will allow your form to auto translate to whatever the browser language was using at the time.
Let us know if this did not work.
- jabedoya60Answered on September 04, 2017 at 11:25 AM
Hi guys, it did not work and I turned on Detect Language as you suggested above.
I translated the form and yes I see the language switch on the top right and when I click on French it shows the form properly in French.
Again, when you go to the page in English and then you switch the page to French, just like any other website with multi language, the page switches in language, here we switch to French but the form does not switch to French, it stays in English, you have to manually switch it to French, is not automatic.
We are WPML which is very popular.
- JotForm SupportKiranAnswered on September 04, 2017 at 12:57 PM
I have checked your web page and see that you are using WordPress for the site. I am not sure if you are displaying the same page/post for different languages on your website. Is it possible to use different form links to display for different language web pages? If so, you may change the URL in the embed code to the following to see if that works.
- jabedoya60Answered on September 05, 2017 at 10:56 PM
- JotForm SupportcandyAnswered on September 06, 2017 at 02:46 AM
As your question is related to another topic, I have split the thread as the following: https://www.jotform.com/answers/1240708
Please follow your answer there.
Thanks in advance.