What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens if i go over my limits?

    Asked by Gc159b on April 30, 2010 at 05:53 PM
    we get over 100 submittions for 6 months out of the year, but none the rest of the year.   Can i sign up for the 10$ plan for just the months I use it.   or is it all or nothing?  Ideally id like to have the free plan, and only be charged when we go over..   
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    JotForm Founder

    Answered by aytekin on May 01, 2010 at 09:15 AM
    Yes, you can cancel your subscription any time.

    We also have 30-day money back guarantee so if you forget to cancel it on time, we can refund your last payment.
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    Answered by Gc159b on May 01, 2010 at 06:17 PM
    Do I loose the forms or the data thats already been collected if i cancel?  Is there a way to do it automatially so that i will just be chaged for the months that I go over 100 forms?
  • Profile Image
    JotForm Founder

    Answered by aytekin on May 03, 2010 at 07:37 AM
    You do not lose your forms or submissions when you downgrade.

    No, it is not possible to automatically cancel and re-subscribe.