How to stop a submission being emailed back to the person who has completed the form?

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    MelbourneHandRehab
    Asked on September 03, 2017 at 11:18 PM

    We wish to minimalism the amount of emails being sent to our patients once they have completed their form submission.

    How can we stop the JotForm email detailing their submission being sent to the person who has completed the form?

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    BJoanna
    Answered on September 04, 2017 at 04:18 AM

    If you do not want to send an email to your users once they submit the form you have to delete the Autoresponder email from your form. Inside of this guide, you can find how to do it:

    How to Delete Notifications/Autoresponder

    If you want to send then only some of the data they filled or if you want to send them a custom message, you can customize the Autoresponder email.

    How to Edit the Email Template for Notifications and Autoresponders

    Hope this will help. 

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    MelbourneHandRehab
    Answered on September 04, 2017 at 08:38 PM

    Thank you BJoanna! Most helpful!