Google analytics not tracking based on correct channel

  • Profile Image
    Genfin
    Asked on September 04, 2017 at 03:02 AM

    Hi, we recently changed our sites application form to a Jotform. However since the change, Google is not tracking goal completions based on the original source channel (i.e paids/organic/direct).

    Goal conversions are shown as "referral - jotform".

    I have added the GA widget and added the tracking ID, but this doesn't seem to have helped.

    How do I fix this?

    Best regards

    David.

  • Profile Image
    Kiran
    Answered on September 04, 2017 at 07:25 AM

    This is a duplicate thread to https://www.jotform.com/answers/1239153- which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!