- BlencathraAsked on September 04, 2017 at 11:51 AM
Account - PAYPAL PAYMENT 4H3J222373TK2 £27.89
I also now find out I that I could have signed up for a non-profit account at 50% discount.
Why wasn't this made clear when I started my account?
- JotForm SupportBDAVIDAnswered on September 04, 2017 at 12:42 PM
There is no record of any extra payment being made on June 23. 2017, nor a JotForm subscription under the number "4H3J222373TK2". What is the email address of the PayPal account where you got that charge?
If you want to apply to the non-profit plan, please go to this page: https://www.jotform.com/nonprofit/pricing/
And if you get approved, we will cancel your current Bronze yearly plan(INT170630-4332-71676), and provide you a prorated refund.