Why must I add a trial period to some subscriptions?

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    juliagreenpto
    Asked on September 04, 2017 at 02:58 PM
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    Kiran
    Answered on September 04, 2017 at 04:15 PM

    I have checked your account and see that the Trail is enabled for the subscriptions.

    This should have been locked due to enabling the variable price option. Generally, when the Variable price option is enabled, the trail option will be disabled. Please try disabling the variable price option and then enable it.

    Please get back to us if you need any further assistance. We will be happy to help. 

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    juliagreenpto
    Answered on September 04, 2017 at 04:19 PM

    Thanks...

     

    im also having some trouble enabling the invoice and descriptions fields for Authorize.net payment integration in the form (Invest 2017) I am using. In another form, I am given these options, but I am not able to view these options in the form in the Invest 2017 form. Any advice?
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    Kiran
    Answered on September 04, 2017 at 04:35 PM

    @,

    Your other question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:

    https://www.jotform.com/answers/1239522

    Thank you!