- juliagreenptoAsked on September 04, 2017 at 02:58 PM
- JotForm SupportKiranAnswered on September 04, 2017 at 04:15 PM
I have checked your account and see that the Trail is enabled for the subscriptions.
This should have been locked due to enabling the variable price option. Generally, when the Variable price option is enabled, the trail option will be disabled. Please try disabling the variable price option and then enable it.
Please get back to us if you need any further assistance. We will be happy to help.
- juliagreenptoAnswered on September 04, 2017 at 04:19 PM
- JotForm SupportKiranAnswered on September 04, 2017 at 04:35 PM
Your other question is moved to a separate thread and shall be addressed there shortly. Please follow the link below: