What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is all JotForm data stored in my Dropbox? What if I have more JotForm storage space than Dropbox space?

    Asked by jpolitz on August 27, 2012 at 10:25 PM

    I'm curious what happens if I get more data in JotForm uploads than I have free space in my Dropbox account.  If I have 2GB of free space in Dropbox but puchase JotForm's Premium plan, what will happen with the other 8GB of upload data if it comes in?  Is it stored at JotForm?  Lost?  Put in Dropbox but inaccessible?



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    JotForm Support

    Answered by liyam on August 27, 2012 at 10:42 PM

    Hello Joe.  Your JotForm storage space is different from your Dropbox storage space.  So you might continue receiving files up to 10GB but you won't be able to get a copy of your submissions to your Dropbox past 2GB (if you only have 2GB storage capacity in your Dropbox account).

    Deleting submissions in your Dropbox account won't delete your submissions on your JotForm account as well. So you will need to login to your JotForm account to delete your submissions that has the file attachments if you wish lessen your storage capacity in JotForm.