How to enable the invoice and description fields for authorize.net payment form?

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    juliagreenpto
    Asked on September 04, 2017 at 04:35 PM
    im also having some trouble enabling the invoice and descriptions fields for Authorize.net payment integration in the form (Invest 2017) I am using. In another form, I am given these options, but I am not able to view these options in the form in the Invest 2017 form. Any advice?
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    Kiran
    Answered on September 04, 2017 at 04:42 PM

    The invoice field is not displayed in the payment wizard, due to the absence of a text box field on the form. It is required to have a short text entry field on the form so that it can be used for the invoice field. Since the other form is having the email address field which is short text entry field, it is displaying as the invoice field.

    Could you let us know to which description field that you are referring in the payment wizard so that we can check it further for you?

    We will wait for your response. Thank you! 

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    juliagreenpto
    Answered on September 04, 2017 at 04:57 PM

    I've added a short text entry field and tested it to ensure it would show up in our Authorize.net account as the invoice field. It worked perfectly and looks great. Thanks so much!!!

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    Kiran
    Answered on September 04, 2017 at 04:59 PM

    Great! Glad to see that the issue is now resolved. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.  

    Thank you!