My account got suspended

  • Profile Image
    Asked on September 04, 2017 at 07:14 PM
  • Profile Image
    Answered on September 04, 2017 at 08:28 PM

    The form ID (72466180056557) is asking for credit card information using basic fields. That's the reason why your account was suspended. As per our terms, collecting credit card information is not allowed here in JotForm.

    We can re-activate your account if you let us delete the guilty fields or delete the form. 

    If you want to create a payment form, please follow this guide:

    You also check the lists of our Payment Processor apps on this link: