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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My conditions setting is not working properly

    Asked by YummyGarden on August 28, 2012 at 02:34 AM

    In my form, I set conditions for a required question to reveal itself only after certain radio buttons were selected. The question does not appear when 4 of the 5 options are selected that are conditioned to reveal the hidden question. What did I do wrong?

    Page URL:
    http://form.jotform.us/form/22400914774148

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    JotForm Support

    Answered by idarktech on August 28, 2012 at 03:31 AM

    Hi,

    Instead of creating multiple conditions for a single field, you can use single condition for single field with multiple "if". Example:

    By clicking the "Add New Rule" you can have another set for IF condition. Be sure to delete your existing conditions before doing this. See it in action here (a cloned form of yours).

    Hope this helps. Thank you! 

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    Answered by YummyGarden on August 28, 2012 at 03:43 AM

    Perfect! I see what I missed now. It's working properly now. Thanks so much for your help and impeccable response time!

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    Answered by ItalyTech on August 28, 2012 at 03:46 AM

    It is great to know the problem was solved! We are always happy to assist. Cheers! Alessandro