I want to change the email that received responses to my forms.

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    Asked on September 05, 2017 at 07:36 AM

    Can you please explain to me how to change the email that received responses? I cannot find it anywhere on settings. 


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    Answered on September 05, 2017 at 09:07 AM

    Hello Ari,

    Each form has the capacity to create its own email alerts. You can have two types of email alerts:

    1) Email Notification - This is the email alert that you can set to send emails to specific email addresses
    2) Email Autoresponder - This is a type of alert that sends to users. You can set this by selecting a specific email address field on your form.

    For more information on this, you can check out this guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    In the case that you wish to change the recipient email address for the email notification, you can check this guide: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

    If you have questions or if you need assistance, please let us know.