submissions are missing

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    Asked on September 05, 2017 at 08:50 AM

    I applied for an education discount but never received confrimation or i get a mesage saying I'm out of forms and storage...

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    Answered on September 05, 2017 at 10:27 AM

    Hello pacyber,

    I checked your application, but it has not been processed yet. For this reason, you have not received an email yet. Please give it a few hours further before it gets processed.

    As it appears as well, your subscription has been upgraded already and it no longer seems that your submissions are still missing.

    In any case, you will be updated on the status of your application in a while and what to do next regarding your recent subscription upgrade.

    Thanks for your patience.