submissions are missing

  • pacyber
    Asked on September 5, 2017 at 8:50 AM

    I applied for an education discount but never received confrimation or email...now i get a mesage saying I'm out of forms and storage...

  • liyam
    Replied on September 5, 2017 at 10:27 AM

    Hello pacyber,

    I checked your application, but it has not been processed yet. For this reason, you have not received an email yet. Please give it a few hours further before it gets processed.

    As it appears as well, your subscription has been upgraded already and it no longer seems that your submissions are still missing.

    In any case, you will be updated on the status of your application in a while and what to do next regarding your recent subscription upgrade.

    Thanks for your patience.