- sugarstoryAsked on September 05, 2017 at 10:17 AM
- JotForm SupportJanAnswered on September 05, 2017 at 11:29 AM
I checked your form and I can see that the MailChimp integration is not configured correctly. The fields are not yet mapped in the integration. Here's a screenshot:
Please make sure that the fields in the list are mapped correctly. You may refer to this user guide: https://www.jotform.com/help/163-How-to-Integrate-with-MailChimp.
Hope that helps. Thank you.
- sugarstoryAnswered on September 05, 2017 at 11:43 PMhello Jan... understand your answer, but the problem now is i can only see
the Email on Match Your Fields..And then when i click on it the only option
is newsletter..the other boxes options are empty..And then when i click,
Add new field, the options are just the same I mentioned above
(newsletter,and the other boxes options are empty). What's wrong with my
account? Hope to hear you back asap,thanks! Have a great day.
- JotForm SupportChriistianAnswered on September 06, 2017 at 03:49 AM
I checked the MailChimp integration on your form (http://www.jotform.me/form/72311002234436) and I was able to replicate the issue. The only option from the dropdown is the Newsletter.
This is happening because the fields of your form have no name. Please add a name for each form fields so that it will appear in the MailChimp integration.
Hope that helps.
Let us know if you need further assistance.