- Dan BrennanAsked on September 05, 2017 at 11:06 AM
Unable to login to my account this morning. Suspended. Can you help please?
Peace Lutheran Church
- JotForm SupportdavidAnswered on September 05, 2017 at 12:07 PM
I checked your account and it looks like one of your forms requests usernames and passwords.
Collecting Sensitive Information. You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.
We can remove the form and activate your account. Let us know if you would like for us to do so and we will take care of it as soon as we can.
- plcwaldorfAnswered on September 05, 2017 at 07:43 PMYes, go ahead please.
- JotForm SupportJohn_BensonAnswered on September 05, 2017 at 10:18 PM
Your account is now activated.
Contact us again if you need assistance.