Paypal chekcout page shows error message "Things don't appear to be working at the moment.".

  • Profile Image
    schanda1989
    Asked on September 05, 2017 at 11:19 AM

    And, one another problem is here, when submitting the jotform it's not redirecting to the Paypal payment page. it is giving me this error: http://prntscr.com/ghe2bn ; 

     

    can you please check and reply me over this ?

    I want to know this from you.

    Waiting for your kind reply.

    Thanks a lot

  • Profile Image
    ashwin_d
    Answered on September 05, 2017 at 11:39 AM

    I did try to test your form which has PayPal express payment tool. I was not redirected to PayPal checkout page but it shows error message in alert window. Please check the screenshot below:

     

    I am not sure if you have configured your PayPal account to accept payments of digitally delivered goods. I would suggest you to please enable it form your PayPal account. You may like to take a look at the following guide which should help you:

    https://digitalgoods.co/2011/07/06/set-up-your-paypal-business-account-for-digital-goods/ 

    https://developer.paypal.com/docs/classic/express-checkout/digital-goods/IntroducingExpressCheckoutDG/ 

    Alternatively, you may also like to test your form by disabling "Digital Goods" form your PayPal express payment tool. Please check the screenshot below on how to disable "Digital Goods" in payment tools:

    Do get back to us if you have any questions.

  • Profile Image
    schanda1989
    Answered on September 05, 2017 at 12:13 PM

    Thanks, it's working now.

    Can you tell me how can I create a form like this: CHECK THIS

    Customers have to select their packages and amount will be reflected in the total amount and after that they can submit form and pay me.

     

    And, one more thing: as we are selling digital services so accepting payment for digital goods is necessary ?

    and how to set-up the paypal payment integration so that I can accept payment through CREDIT CARD or through PAYPAL ?

     

  • Profile Image
    ashwin_d
    Answered on September 05, 2017 at 01:06 PM

    As we cannot answer multiple questions in one single thread, I have moved your questions to new thread so that we can address it separately. You will be answered in the following threads: 

    https://www.jotform.com/answers/1240143

    https://www.jotform.com/answers/1240159

    https://www.jotform.com/answers/1240166