We want to add the email address field twice in hope to catch discrepancies within that field to ensure accuracy. Is there a way to do that?

  • Profile Image
    pivotmedia
    Asked on September 05, 2017 at 11:56 AM
     I now have a new issue.  We want to add the email address field twice in hope to catch discrepancies within that field to ensure accuracy. Is there a way to do that?
  • Profile Image
    John_Benson
    Answered on September 05, 2017 at 12:06 PM

    You can enable to confirmation text box in the Email field properties. Here's how:

    1. Open your form in the Form Builder.
    2. Select the Email field and click the Properties button.
    3. Go to the Options tab and enable the Confirmation Text Box

    You can also check this blog post about XVerify widget:

    https://www.jotform.com/blog/166-Verify-Email-Addresses-with-XVerify

    Let us know if you need further help. Thank you.

  • Profile Image
    pivotmedia
    Answered on September 05, 2017 at 12:12 PM

    Thank you but that option is not available where I'm viewing.

     

  • Profile Image
    John_Benson
    Answered on September 05, 2017 at 12:48 PM

    I checked the Business Email field and it is using the Short Text Entry field. Please replace it with the Email field. Keep in mind that removing the Business Email field will also delete the old submissions data from that field. 

    I hope that helps. Let us know if you have questions.

  • Profile Image
    pivotmedia
    Answered on September 05, 2017 at 12:54 PM

    Issue resolved.

     

    Thank you