It looks like I don't exist anymore on the site.

  • LYNE NOEL
    Asked on September 5, 2017 at 12:18 PM

    The link I had for my form is now saying "Form not found" form disabled.  I tried to login and it's telling me "Login failed - Suspended"

    Can you please help me recover my forms.

    Jotform Thread 1240101 Screenshot
  • John_Benson
    Replied on September 5, 2017 at 1:14 PM

    Your account got suspended because the "Master Wedding Booking" form is asking for credit card information which violates our terms of use.

    It looks like I dont exist anymore on the site Screenshot 20

    We can re-activate your account if you let us delete the form or the guilty fields. If that is okay with you, let us know so we can proceed.

    Thank you.