Why do duplicate submissions happen?

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    CaliforniaAITC
    Asked on September 05, 2017 at 12:55 PM

    On our current form we've had over 25 different entries become duplicated (some 2 or 3 times and one of them 25+ times). It is agitating when trying to get a solid idea of your submissions and when sorting data.

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    BDAVID
    Answered on September 05, 2017 at 01:31 PM

    It happens when the user submits the form twice. You can try setting up unique submissions to prevent duplicates: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form