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Priyanka SarkarAsked on September 5, 2017 at 6:43 PM
Dear Team,
Our account kidsglance is showing suspended. We use it for official purpose frequently. We have raised the issue 2 days back but haven't received response yet. Kindly resolve the issue to the earliest.
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Jeanette JotForm SupportReplied on September 5, 2017 at 8:30 PM
The form 12192149901 triggered the suspension as it's requesting login credentials, this behavior violates our terms
I have removed the guilty fields, in order to reactivate your account.
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Rafael F. MartinezReplied on September 5, 2017 at 9:35 PMIt appears that I have a similar problem. I have tried contacting support from every way possible. The one time I am about to do serious work and I get suspended. Is there any chance you can make your robots can be a little bit smarter and notify the potential violation before suspending? How many days does it take for support to respond?
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liyamReplied on September 5, 2017 at 11:33 PM
Hello Rafael,
I have moved your question on to a new thread. The discussion can be found on this link.
Thanks.