Why has my form disappeared?

  • Profile Image
    rretzler
    Asked on September 05, 2017 at 10:06 PM

    I spent quite a bit of time creating a form a week or so ago.  This evening I logged into JotForm and my account shows that I have no forms.  I did NOT delete my form.  I have the input form short cut that I saved to my desktop https://form.jotform.us/72315265084151 .  Is there any way to retrieve this form at all?  Do you have any idea how this form could have disappeared?

    Thanks for any help you can give me.

     

     

  • Profile Image
    Kevin_G
    Answered on September 06, 2017 at 12:06 AM

    I have checked your account activity logs and noticed the form was deleted on August 23, 2017: 

    You can also check your account history by following this guide:  https://www.jotform.com/help/370-How-to-View-Your-Account-Activity-Logs 

    Now, the form is currently in your trash folder, you can recover it by following this guide: https://www.jotform.com/help/370-How-to-View-Your-Account-Activity-Logs 

    I hope this helps.