Conditional logic not calculating

  • tforde
    Asked on September 6, 2017 at 1:44 AM
    Hi there
     
    Can you help me with why the conditional logic with calculate fields may not be working?
     
    Thanks
     
    Tamra
    Jotform Thread 1240683 Screenshot
  • liyam
    Replied on September 6, 2017 at 4:25 AM

    I checked your condition for calculation and found it being incomplete. Basically it tries to calculate nothing and multiplies it with .25. Therefore, it won't get any result

    Conditional logic not calculating Image 1 Screenshot 30

    What you need to do is to add a field by pressing the Add field button and selecting the field where it should be multiplied with. Here is an example:

    Conditional logic not calculating Image 2 Screenshot 41

     

    Once you are able to update your conditions, it should run the calculation properly.

    If you have questions, please let us know.

  • tforde
    Replied on September 6, 2017 at 4:43 AM

    HI there 

     

    I cant get this to work, first it comes up opposite as its supposed to be x25% for both but sometimes Im getting 0 or way too much...

     

    https://form.jotform.co/72478805889881

     

    Can you help with this?

  • liyam
    Replied on September 6, 2017 at 5:34 AM

    The problem that I see is you are trying to create your formula out of your product output.

    Conditional logic not calculating Image 1 Screenshot 20

    A multiplication formula does not work that way. You need two separate values to get a product. 

    On your calculation, you are getting a value where it is suppose to print the result, which to start with is 0.

    I suppose the quick way here is that if you can tell us which fields should be multiplied and where to print that output, it would be great. This way, we can create the formula with you.

    Looking forward to your update.

    Thanks.

  • seth
    Replied on September 7, 2017 at 2:07 AM

    Hello,

    The last message you sent didn't reach us. Please use this link and sign in to your JotForm account to reach us:

    https://www.jotform.com/answers/1240683

    We are awaiting your response.