Google sheets integration not working

  • Profile Image
    wellcumm
    Asked on September 06, 2017 at 06:06 AM

    I removed and created a new integration 3 times. But still not working properly. I t does not update the new forms. Only shows the old one before the integration.

  • Profile Image
    Kiran
    Answered on September 06, 2017 at 08:50 AM

    I have pushed the missing submissions for your JotForm to the spreadsheet. Please check if the new submissions are being updated on the spreadsheet. Please note that if you have made any modifications to the integrated spreadsheet, the integration will be broken and the submissions cannot be sent to the spreadsheet. Please make sure that you are not making any changes to the integrated spreadsheet and see how it works after reintegration.

    Please get back to us if the issue still persists. We will be happy to assist you further.