- VogelaarAsked on September 06, 2017 at 07:21 AM
I always work in OSX (Sierra) on jot form
Since a few weeks the preview form will not move when I try to scroll down.
Other browsers (chrome/firefox) no problems
- JotForm SupportsethAnswered on September 06, 2017 at 09:33 AM
Thank you very much for reporting this issue. I can replicate it on my side. The page can be scrolled via the scroll bar click, but mouse wheel is not working.
I am escalating the issue to our developers. We will notify you when the issue is fixed.
- VogelaarAnswered on November 14, 2017 at 05:29 AM
This is taking a long time...
still not resoveled...
- JotForm SupportamyAnswered on November 14, 2017 at 08:29 AM
Our apologies for the inconvenience that has caused to you. I would like to inform you that this support thread has been already assigned to one of our developers and its priority is important. Unfortunately, we cannot give any time-frame as it depends on our developers' workload.
You will be informed as soon as the issue is fixed. Thank you very much for your patience and your collaboration.