What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i have tried to send a test of my newly created form but it is not being delivered to my email

    Asked by TBP on August 28, 2012 at 12:10 PM

    i am clicking on option to test and it has my proper email address in there michelle@timbrownphotography.net but i am not getting any of the emails,

    can you help me 

    Page URL:

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    JotForm Support

    Answered by danieldlopezp on August 28, 2012 at 12:35 PM

    The default email address is the same with you open your account with us, are you sure that is the same one?

    Please be sure that you followed all this instructions, after follow them it should work:

    Please check the punt # 6 Set Up The Email Notifications



    If you still have the same problem please write us and we will gladly help you


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    Answered by pinoytech on August 28, 2012 at 12:38 PM


    Sorry for the inconvenience that may have caused. Regarding on this issue, can you please provide your Form ID or URL so we could check the problem of your form?

    Thank you!