Why is my form not showing on my FB page when viewed from mobile?

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    kaseyparsons
    Asked on September 06, 2017 at 10:26 AM
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    Jan
    Answered on September 06, 2017 at 11:38 AM

    Your account is currently active. I checked your forms and I can verify that they are working properly. 

    Please provide the URL of your Facebook page so that we can further check the issue.

    We will wait for your reply. Thank you.

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    kaseyparsons
    Answered on September 06, 2017 at 01:43 PM
    It's the mobile not showing ... desktop shows
    Kasey Cartwright Parsons
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    Chriistian
    Answered on September 06, 2017 at 03:41 PM

    Hi Kasey, as requested by my colleague, please provide us the FB page where your form is supposed to appear so we can check it.

    Is this the form that's supposed to be in your FB page: http://www.jotform.us/form/72474857102155?

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    kaseyparsons
    Answered on September 06, 2017 at 05:43 PM
    Yes that is the form and it is supposed to be ok New Destiny Dog Rescue page in the tabs. It is on the desktop version but not the mobile version.
    Kasey Cartwright Parsons
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    Jim_R
    Answered on September 06, 2017 at 07:31 PM

    Sadly, Facebook Tabs won't work on mobile. Just to be clear, this is not something we imposed, it's just something Facebook hasn't deployed yet.

    There's a discussion on this page https://developers.facebook.com/bugs/435173473172584/ that will further explain what I mean. That post came straight from the Facebook Team, courtesy of a Developer Support Engineer.

    Viewing your Facebook Tab on a desktop should work as usual though just like how you described it.

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    kaseyparsons
    Answered on September 06, 2017 at 07:43 PM
    Thank you!
    Kasey Cartwright Parsons
    Sent from my iPhone
    ...