Wordpress plugin embedded form not allowing for completion of submissions

  • kj1010
    Asked on September 6, 2017 at 12:32 PM

    I did a trial submission of my form but it is not showing up under submissions nor have I received it in my email.

  • David JotForm Support
    Replied on September 6, 2017 at 1:45 PM

    Try replacing your current embed code with your forms iFrame code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Wordpress plugin embedded form not allowing for completion of submissions Image 1 Screenshot 20

    Replace that line with the iFrame code.

    The form itself appears to be working but the embedded copy does not.  This is usually due to using the Wordpress plugin to embed the form.  The iFrame code should allow for the form to function properly.