What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We decided to cancel this account because we are not using it anymore. How can I do that? Please respond to katie@revmediamarketing.com

    Asked by REVMediaMarketing on August 28, 2012 at 02:09 PM
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    JotForm Support

    Answered by Deygus on August 28, 2012 at 02:37 PM

    I have canceled the subscription related to this account per your request so that you are not charged for it on this account anymore. The account will be downgraded to a Free Account on 9/8/2012. I can suspend to close the account fully if you wish but for now I will leave it active as a pro account until the date mentioned above where it then becomes a free account just incase you happen to change your mind with it for future use or unless you choose to tell us otherwise. Also, remember that it might not be a bad idea to leave it active so that you can just as easily use and upgrade it again incase you need it later. Either way, let us know if you need more help or have more questions and we thank you for using JotForm!