We decided to cancel this account because we are not using it anymore. How can I do that? Please respond to katie@revmediamarketing.com

  • Profile Image
    REVMediaMarketing
    Asked on August 28, 2012 at 02:09 PM
  • Profile Image
    Deygus
    Answered on August 28, 2012 at 02:37 PM

    I have canceled the subscription related to this account per your request so that you are not charged for it on this account anymore. The account will be downgraded to a Free Account on 9/8/2012. I can suspend to close the account fully if you wish but for now I will leave it active as a pro account until the date mentioned above where it then becomes a free account just incase you happen to change your mind with it for future use or unless you choose to tell us otherwise. Also, remember that it might not be a bad idea to leave it active so that you can just as easily use and upgrade it again incase you need it later. Either way, let us know if you need more help or have more questions and we thank you for using JotForm!