Autoresponder Email

  • caringcommunity
    Asked on September 6, 2017 at 9:54 PM

    We created an email to be sent upon completion of our form. Upon testing the form, I have discovered the email is not being sent. How do I rectify this problem?

     

    Thank you.

    Jotform Thread 1241563 Screenshot
  • John_Benson
    Replied on September 6, 2017 at 11:40 PM

    I did a test submission to your form and I received the autoresponder properly. Here's a screenshot:

    Autoresponder Email Image 1 Screenshot 20

    Please try it on your end and do not use the test button to the notification email or autoresponder. Try to fill up the form manually and click the Submit button.

    I hope that helps. If you need further assistance, contact us again. Thank you.