- everynationsgAsked on September 06, 2017 at 11:52 PM
Hi! How can I download the Stripe Customer ID from the submission reports from all my Forms ? When I tried downloading CSV and Excel it only shows Payer Info but not the Customer ID which I need for reporting purpose but when I download PDF it shows the whole info. Is there any solution for this?
- JotForm Supportashwin_dAnswered on September 07, 2017 at 03:14 AM
I'm sorry for the trouble caused to you.
I did test this issue and I am able to replicate the issue you are having. It seems "HTML Table Listing" reports does not display "Stripe customer ID" in the stripe payment tool.
I am reporting it to our backend team. We will get back to you as soon as we have any update from them. For now, I would suggest you to please create Grid report which will display "Stripe customer ID".
- JotForm SupportNeilVicenteAnswered on September 07, 2017 at 11:05 AM
This is now fixed.
Stripe Customer ID will now be displayed in all types of reports.