HTML Table Listing report: Stripe Customer Id is not being included in the report.

  • everynationsg
    Asked on September 6, 2017 at 11:52 PM

    Hi! How can I download the Stripe Customer ID from the submission reports from all my Forms ? When I tried downloading CSV and Excel it only shows Payer Info but not the Customer ID which I need for reporting purpose but when I download PDF it shows the whole info. Is there any solution for this?

  • Ashwin JotForm Support
    Replied on September 7, 2017 at 3:14 AM

    I'm sorry for the trouble caused to you. 

    I did test this issue and I am able to replicate the issue you are having. It seems "HTML Table Listing" reports does not display "Stripe customer ID" in the stripe payment tool.

    I am reporting it to our backend team. We will get back to you as soon as we have any update from them. For now, I would suggest you to please create Grid report which will display "Stripe customer ID".

    Thank you!

  • NeilVicente
    Replied on September 7, 2017 at 11:05 AM

    Hi there,

    This is now fixed.

    Stripe Customer ID will now be displayed in all types of reports.

    Cheers!