I can not find my tab for the simple registration form I created

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    TheLandingNB
    Asked on September 06, 2017 at 11:55 PM

    i can not find my tab for the simple registration form i created

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    BJoanna
    Answered on September 07, 2017 at 03:01 AM

    I checked your account and you have one form. 

    I am not exactly sure which tab are you unable to find. Are you unable to find your form in the Facebook tab on mobile devices? 

    Unfortunately, current embed code using the "Add JotForm Tab" does not work on mobile device. Jotform Apps not showing in Facebook on mobile devices is not a limitation within Jotform, but with Facebook.

    You can take a look at the following discussion/bug report on Facebook — https://developers.facebook.com/bugs/435173473172584/ 

    "Page tab apps are not supported on mobile devices by Facebook's Platform. However, Static Iframe Tab App provides direct URL to your page tab that is viewable on mobile devices. To get your page direct URL, simply edit your Facebook tab and copy the link you see on the Tab URL box."

    As an alternative, you can try to add your form using the custom Iframe App method — https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App- 

    If you issue is related to some other tab, please provide us more details about your issue.