- Ronny BassanAsked on August 28, 2012 at 03:23 PM
I am a paid subscriber to your service and now my account seems to have disappeared. I just went to create another form and could not sign in. I was told there was no account with my username. However I am still recieving jotform responses from already posted jotforms. Please Help! Please contact me as soon as posible. My needs are time sensitive.
- pinoytechAnswered on August 28, 2012 at 03:26 PM
Sorry for the inconvenience that may have caused. Regarding on this issue, can you please provide us one of your form ID or URL for further assistance?
- Ronny BassanAnswered on August 28, 2012 at 03:30 PM
what is a form ID?
- pinoytechAnswered on August 28, 2012 at 03:44 PM
Form ID is a string of digits at the end of its URL. The ID can be seen when form is loaded in the form builder and the Preview button is clicked: