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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Saving partial work

    Asked by MNLiteracyVISTA on August 28, 2012 at 03:30 PM

    Yesterday I asked about allowing responders to save partial work on a form.  I got this response:

    Also, is it possible to allow responders to begin working on their forms, save them, and complete them later?  If so, how would I do that?

    The user guide How to Save Forms to Continue Later contains the information you need.

    And the user guide was, indeed very helpful.  The problem is, my main form is only one page, but needs to allow for long answers (which is why responders need to be able to get in and out).  When I tested the form I had created by following the steps on the above guide, I got a copy of it in my email, but could not save any of my work on the form without submitting it. 

    So my questions are: can you only save work on forms that have multiple pages?  If so, can you go back in and edit a page that you have already saved work on?  And can you save work on the final page of such a form, without submitting it?

    I'm soooo not tech-savy, so thanks for your help!

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    JotForm Support

    Answered by EduardoMendez on August 28, 2012 at 05:55 PM

    Hi MNLiteracyVISTA,

    The true answer is no.  You can not save information on a form. How the method that was given to you works is:

    You have two forms (exactly the same).

    The 1st form is a draft if you will and the 2nd is the real form (the one you submit when you are done).

    When you start your work on the draft form, you gather all the information.  

    When you want to stop, you submit and that creates a link that saves your information.

    *** You can populate a form by typing information or you can include information to populate fields in the URL of a form. ***

    So, in stead of saving a form and opening it later, what you are doing is gathering data on the draft form and when you clik submit it creates a URL (pointing to the real form) with all the information that you have entered (on the draft form).  

    When the user clicks that URL it opens the "Real" form and populates your previous answers.

    So, the draft form submissions should not be considered.  Only those from the real form.

    Understanding how it works may help you understand how to best set it to fill your needs.

    Let us know if you have any more problems.  Don't forget to include the URL for your form so that we can better help you.

    Cheers

  • Profile Image

    Answered by MNLiteracyVISTA on August 29, 2012 at 01:26 PM

    Thanks for the answer!  I got the form to sort of work by making it multiple pages, with a final page that's basically meaningless (so it won't matter if the info never gets saved). I tested it on a couple of my co-workers and for the most part it works, with a few glitches.   

    Now I'm wondering if there is a way to have the autoresponder email with a copy of the (final) submission go to the email the responder entered on the first form (the one that sends you the email with the link) so that I don't have to ask responders to enter an email again on the second (main) form.  Does that make sense?

    The same idea applies to the name responders enter on the first form - can I link the forms so that I see the name they entered on the first form when they turn in the second (main) form, without asking them to re-enter it?

    The url for the form is http://form.jotform.us/form/22405545230140

    Thanks!!!

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    JotForm Support

    Answered by jonathan on August 29, 2012 at 04:35 PM

    @MNLiteracyVISTA

    Hi, you can pre-populate the 2nd Main form by including the email field parameter in the email notification of the 1st form.. Please see this guide http://www.jotform.com/help/71-Prepopulating-the-fields-to-your-JotForm-via-URL-parameters 

    You can try this link... http://jotform.us/form/22396397056160?email10=jotformtest@mailcatch.com&fullName9[first]=Jonathan&fullName9[last]=Jotform

    Please note that if you have the ?session parameter included in the 1st form, the pre-populate URL will not work because of the 'session'. BUT looking at how your idea work, it seems there is no need for the session to be on the 1st form as it doesn't have any effect on the main form. The save session will only work if the Page Break field is present, which in this case is the 2nd form only have.

    Hope this help. Please inform us if you need further assistance.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by jonathan on August 29, 2012 at 04:44 PM

    My apology, I have correction on my previous reply.

    The session is needed in the 1st form.. 

    The link should actually look like this...

    http://form.jotform.us/form/22396397056160?session={email4}&email10={email4}&fullName9[first]={fullName3:first}&fullName9[last]={fullName3:last}

    But the ?session is clearing the passed Full Name value. And I could not find a workaround as of yet.

    I will update the post when I have. Sorry for the inconvinience.

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on August 29, 2012 at 05:15 PM

    @MNLiteracyVISTA

    As my colleague Jonathan explained, you can pass the values to the new form.

    Here are two forms, clones of your form.  they accomlish what you are looking to do.  the only chnages you need to make in order totest them is the -email address of form 22415312097851

    Monthly Reflection

    Monthly Reflection Aug

    You will notice that I changed the "Full Name" field for 2 "text box" fields (First Name & Last Name).  I made this change to both forms.  I then included the prepopulating link on the notification.  it looks like this:

    http://form.jotform.co/form/22415744153853?firstName16={firstName}&lastName={lastName}&email10={email4}

    Now, those values will vary in your form.  You can learn the names of the fields while setting up your e-mail notification.

     

    Hope that helps! And please let us know if you need any further assistance!

  • Profile Image
    JotForm Support

    Answered by jonathan on August 29, 2012 at 09:41 PM

    @MNLiteracyVISTA

    Hi, after thoroughly testing all the means to come up with the working idea on your form, I am sorry to inform you that -- the form session and URL passed parameter trick would not work together.

    I also found an exact similar idea which also confirmed my result. (from this thread)

    For now, you should probably make used of only the save session feature, since it is the more crucial part of your form functionality. It seems, what you had already accomplished with your current form was already the penultimate idea.

    You can probably make used of -Prepopulating-the-fields-to-your-JotForm-via-URL-parameters on another form not involving saving session.

    Please inform us if you require further assistance on JotForm.

    Thanks.

  • Profile Image

    Answered by MNLiteracyVISTA on August 30, 2012 at 01:15 PM

    Thank you so much for testing and re-testing all these ideas!  My form is functional as is, but it's good to know that I wasn't doing anything wrong when I couldn't get the email field to carry over onto the next form.  Thanks for all your help!