PDF allignment not right

  • Profile Image
    Asked on September 07, 2017 at 09:03 AM

    Dear support,


    We at the University are having a problem with the PDF created by the form. All text are being allignt at Left.
    I went through the oldest submission and they all are allign Left also.

    This is something we cannot work with.

    Please some assistance on this.


    Thank you.

  • Profile Image
    Answered on September 07, 2017 at 11:03 AM

    I cloned your form and the layout of my PDF report looks the same as on the screenshot you provided. 

    You can customize the Layout of the PDF report if you want that the PDF reports look like this.

    To position the fields like on the screenshot above, I only had to open the PDF Designer and click on the Save button. 

    How to Customize PDF Submissions Report

    Hope this will help. 

  • Profile Image
    Answered on September 07, 2017 at 11:42 AM

    We have identified an issue with the PDF reports that caused this. However, our backend team has already fixed the issue and the PDF reports should be generating normally. We request you to check once again and let us know if the issue still persists. We will be happy to take a look again. 

    We are sorry for the trouble caused.