Text tool: Numbered list style type changes in Live Mode

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    SCAC
    Asked on September 07, 2017 at 10:15 AM

    In our form BOD_2 we have a five item numbered list (in the builder), but when I publish it and open it in another tab, the numbered list changes into a bulleted list.

    I'm also having trouble with the PDF function - it doesn't create a nice PDF version of the online form. Unfortunately, not all of our rural counties have good Internet access, so we still need nice looking PDF forms for people to fill out.

    Any assistance that can be offered on these matters would be greatly appreciated.

  • Profile Image
    Jan
    Answered on September 07, 2017 at 11:58 AM

    I cloned your form and I was able to replicate the issue. Please try the steps below to fix the issue:

    1. In the Form Builder, select the "Text" field and then click the "Edit" icon.

    2. In the Editor, click the "Source Code" icon.

    3. Look for the <ol> tag and edit it. You need to add an inline CSS attribute and make sure that the list-style-type is "decimal". Here's how it should look like:

    <ol style="list-style-type: decimal;">

    4. Click the "OK" button and then click the "Save" button.

    Here's the result:

    Here's a demo form: https://form.jotformpro.com/72494363047965.

     

    I created a separate thread for your PDF issue. Please wait for our reply on this thread: https://www.jotform.com/answers/1242027.

     

    Hope that helps. Let us know if you have any questions. Thank you.

  • Profile Image
    SCAC
    Answered on September 07, 2017 at 12:43 PM
    I got that to work. Thanks. Was there anything I did wrong that made the numbered list option not work from the WYSIWYG editor? Or is it an issue with that feature in the editor? Thank you for your help!
    ...
  • Profile Image
    Jan
    Answered on September 07, 2017 at 01:18 PM

    No, you did not do anything wrong. I will further check this issue and I will let you know the result.

    Thank you.

  • Profile Image
    Jan
    Answered on September 08, 2017 at 04:09 AM

    Sorry for the delay.

    Upon checking, I found out that there is an issue with the Numbered list in the Text tool. I was able to replicate this in a simple form. In the Live mode, the ordered list style type is changing to "disc" instead of "decimal". 

    I have now escalated this issue to our developers. We will update you via this thread once an update is available.

    Thank you for your patience.

  • Profile Image
    SCAC
    Answered on September 08, 2017 at 09:43 AM
    Thanks so much!
    ...