How can I change the payment method

  • Ambersovtrc
    Asked on September 7, 2017 at 11:18 AM

    I realize this question has been asked and answered in FAQs and forum, however my form seems to be set up by default to Paypal Pro, and I can't seem to change it to another method- I would like to just use regular Paypal.

    I found this answer: https://www.jotform.com/answers/108314-how-can-i-change-my-payment-meathod#1

    But when I followed the directions to delete the payment field, it just deletes it, I don't get the option to keep the products to use with another payment gateway. What can I do?

  • David JotForm Support
    Replied on September 7, 2017 at 12:21 PM

    Products are now automatically saved when you delete a payment field.  Delete the payment field and add in a new one for the new payment processor.  The products will transfer to the new payment field.