Incomplete payment

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    Asked on August 28, 2012 at 04:20 PM

    Does this mean that the payment method did not go through? Or does it mean that the payment is processing?

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    Answered on August 28, 2012 at 04:34 PM


    Incomplete payment happens when someone who submitted form and did not continue with the payment process such as logging in to Paypal and paying for the amount to be paid. If you complete the submission manually, this does not charge the user who submitted the form, it only gets considered as one payment submission.

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