Changing Questions and code in the email confirmation

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    Asked on September 07, 2017 at 12:43 PM

    Hi there - I have a client who is  creating a form and they went back into their form and changed the question. He tested it out and noticed that the {code} in the email confirmation was not coming in. We compared his current emails set up to a new confirmation email and noticed it added 16 to the shortcode. Can you tell me why it's changing and how we can streamline this. It's very cumbersome to have to go into each email we have set up after we change something in the form.

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    Answered on September 07, 2017 at 01:40 PM

    Each time you delete or add a new email field (or any other fields/widget) it will be assigned with a unique name or field ID. If you added any field or widget you can check its unique name by going to the field's properties

    Then to reflect the data inputted on that email field you added or changed, go to your email notifications then edit it and click "Form Field" details. It contains all the unique name/ID of your form field.

    I hope I have answered your question. Please reply back if I have misunderstood anything.