Cannot download pdf for two forms. Help

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    rhmmurtha
    Asked on September 07, 2017 at 02:34 PM

    Some people are having difficulty completing forms. I need to download pdf's asap! Forms are: the mentor application and the 9-12th grade health interns program

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    Kiran
    Answered on September 07, 2017 at 03:57 PM

    I am not sure if I understand your query correctly. Could you please confirm if you are referring to creating a Fillable PDF for your forms or generating PDF submission reports? If you are referring to fillable PDF form, since you are using the new layout for the forms, unfortunately, the Fillable PDF may not work correctly. Please refer to the guide below that can help you with more information with Fillable PDF forms.

    https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-with-All-Points

    Let us know if you are referring something different. We will be happy to assist you further. 

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    rhmmurtha
    Answered on September 07, 2017 at 04:43 PM
    I need to create a pdf form of the 9-12 grade health interns program application. everytime i click create pdf, the circle in the middle of the page keeps spinning and a pdf is never created.
    Maureen Murtha
    REACH HEI Program Administrator
    Geisinger Commonwealth School of Medicine
    525 Pine Street
    Scranton, Pennsylvania 18509
    Email: mmurtha@tcmc.edu
    Phone: 570-504-9072
    ________________________________
    ...
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    BDAVID
    Answered on September 07, 2017 at 06:06 PM

    Unfortunately, PDF Forms are not available for forms who have the "New Layout". If you need to convert that form to PDF, you need to enable the Legacy Layout: