why cant i edit my email?

  • Profile Image
    Asked on September 08, 2017 at 11:07 AM
  • Profile Image
    Answered on September 08, 2017 at 12:04 PM


    Can you tell us which form it is that you are trying to edit the email? Also, have you tried clearing your browser's cache and then try loading the email alert settings?

    It would also be great what exactly is happening on your view on how you are not able to modify your email. 

    In any case, you can check out this guide to know more about modifying email alerts: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders