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    I don't receive email notifications

    Asked by mossyonline on August 29, 2012 at 02:06 AM

    Hi I cant seem to get the notifications to works can you help please

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    Answered by ItalyTech on August 29, 2012 at 03:00 AM

    Hi and thanks for contacting us. Your email address was in our bounce list due your DNS hard error. I've already removed it from our bounce list. You can see our log below:

    website@mossyonline.co.au is IN the bounce list

    Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up mossyonline.co.au (= MX): NXDomain'
    Please let us know if you still don't receive email notifications. Hope this helps. Alessandro