- calisthenfitAsked on September 09, 2017 at 08:32 AM
Hi, I can't seem to be able to test a payment with Stripe after creating a form.
I set up to "test mode" and a sandbox is shown as enable.
When i arrived to the payment to enter credit card details and entered the cards test that stripe provided, jotform keeps telling me there's a problem with the info.
How can I test it with using stripe system?
- JotForm Supportashwin_dAnswered on September 09, 2017 at 01:58 PM
I did check your account and found that you have two form where one form has Stripe in Live mode but the other form "Ladies Fitness Challenge" has sandbox / Test mode enabled. I did test this form and I am unable to replicate the issue you are having. I was able to submit the form successfully and payment using test credit card was successful. Please check this screenshot below:
Can you please check your Stripe account dashboard and see if you have received the payment in test mode successfully?
Do get back to us if you have any trouble.
- calisthenfitAnswered on September 10, 2017 at 10:55 AM
Thank you.. Working now