Unable to test Stripe payment form in "Test Mode".

  • calisthenfit
    Asked on September 9, 2017 at 8:32 AM

    Hi, I can't seem to be able to test a payment with Stripe after creating a form.

    I set up to "test mode" and a sandbox is shown as enable.

    When i arrived to the payment to enter credit card details and entered the cards test that stripe provided, jotform keeps telling me there's a problem with the info.

    How can I test it with using stripe system?

    Thanks

  • Ashwin JotForm Support
    Replied on September 9, 2017 at 1:58 PM

    I did check your account and found that you have two form where one form has Stripe in Live mode but the other form "Ladies Fitness Challenge" has sandbox / Test mode enabled. I did test this form and I am unable to replicate the issue you are having. I was able to submit the form successfully and payment using test credit card was successful. Please check this screenshot below:

    Unable to test Stripe payment form in Test Mode Screenshot 20

     

    Can you please check your Stripe account dashboard and see if you have received the payment in test mode successfully?

    Do get back to us if you have any trouble.

  • calisthenfit
    Replied on September 10, 2017 at 10:55 AM

    Thank you.. Working now