What does PCI error message mean?

  • jeanckuan
    Asked on September 9, 2017 at 4:49 PM

    When I send the form to be filled out. After they complete and submit they get this message

    PCI Error on transaction

    The API username is invalid or not present. 

     

     

    please advise, thank you

    Page URL: https://form.jotform.us/72516801983158
  • Welvin Support Team Lead
    Replied on September 9, 2017 at 7:00 PM

    This means your Authorize.net credentials are incorrect or not yet configured. I checked your form and you are missing the API ID and Transaction key. Please correct both. 

    What does PCI error message mean? Image 1 Screenshot 20