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SPTBGAsked on September 9, 2017 at 6:03 PM
Hopefully this video will help "support" understand the issue that still exists.
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Kevin Support Team LeadReplied on September 9, 2017 at 7:47 PM
I was unable to open the video you shared:
May you please provide us the details about the issue you're facing?
If you could provide us screenshots as well, that would be helpful, this guide will help you uploading it: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for your response.
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Kevin Support Team LeadReplied on September 9, 2017 at 7:48 PM
Also, please provide us the form you're working on, this guide will help you getting it: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL