Take Photo widget is not working on mobile device

  • Profile Image
    Asked on September 09, 2017 at 08:13 PM

    It was working the other day. We need these for workers to report issues. I just paid for subscription for this purpose.

  • Profile Image
    Answered on September 09, 2017 at 09:20 PM

    I opened your form and I was not able to replicate the issue. I was able to use my phone camera properly on my end. Here's a screenshot:

    Mobile Phone using iPhone:

    Using Laptop:

    Please try it again and try using this link: http://www.jotform.com/form/72517501484152

    Let us know how it goes. Thank you.


  • Profile Image
    Answered on September 11, 2017 at 12:43 PM
    Thank you. I wasn't able to get it to work, but it did after I recreated
    the form.
    Amy Wilkins
    770-428-0422 Office
    404-839-7052 Mobile