Number Confirmation with my twilio.com details

  • fsmart1
    Asked on September 10, 2017 at 5:45 PM

    Dear Jotform,

     

     

    I tried your form with Number Confirmation with my twilio.com details as required in the Jotform builder, I tried with my number and I got the SMS but the code I put in was incorrect. Please can you give me guild on how to setup the SMS Confirmation properly to enable my Code correct and confirm.

     

    I want to upgrade to premium but i want to make sure i am not making mistake in doing this.

  • David JotForm Support Manager
    Replied on September 10, 2017 at 6:38 PM

    Please try removing the widget, and adding a new one: https://widgets.jotform.com/widget/sms_confirmation

    Then make sure your Twillio credentials are correct, and set them up in your widget, do another test, and if the code you receive does not work, please let us know which one is, so we can try it. 

    Also, let us know if you would allow us to do a real submission in your form in order to test it further.