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rwaldenjrAsked on September 11, 2017 at 1:58 AM
I'm looking for the same thing as Charlesobi, without a lot of backend programming needed! I would think this should be a common request for a lot of us eBusiness form users. Please ask your development team to push this up their To-Do list ASAP!
Thanks!
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Nik_CReplied on September 11, 2017 at 2:27 AM
Before we forward this request to our backend team, I wanted to check with you if this workflow would work:
You create a link in Autoresponder email (that your customer's receive) that will be a prepopulating link with the data they previously entered.
And that link they can use anytime after the initial submitting.
For example in this form: https://form.jotformpro.com/72531515232952 I created this message and link:
That link I set in Autoresponder email so the user can reuse it anytime. And when they submit the form, the link will be set with their name, email, phone etc. You can add fields as much as you want.
And here is the email received (for the submitter):
This guides you can use to achieve the same:
https://www.jotform.com/help/146-How-to-Find-Field-IDs-and-Names
https://www.jotform.com/help/71-Prepopulating-Fields-to-Your-JotForm-via-URL-Parameters
Again, you can clone my form and check how it works: https://form.jotformpro.com/72531515232952
Let us know if this could work for you.
Thank you!
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rwaldenjrReplied on September 11, 2017 at 2:49 PM
Hi Nik -
Thanks for your response! Yes, that's another possible work-around. And, I'll consider it. Its kind of clunky though, as are some of the other methods I've seen in the Forum. I also like the URL method! But, both have inherent problems.
With the custom pre-population link method, that requires them to always have their custom link handy, and prevents them from logging in anywhere, anytime; having their custom "profile" available with all of their input data. And, the URL method transmits their custom "registration ID" in the clear, if anyone takes the time to read the unusually long URL.
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Nik_CReplied on September 11, 2017 at 3:33 PM
I understand your concern, I could suggest shortening the link like this:
Since you can set a text to display for that link:
On the other hand, I understand that users will have to go to that email to get the link so I will forward this to our backend team for a possible implementation of such feature.
We'll inform you once/if the feature is implemented.
Thank you for suggesting it.