I'm setting up a form that connects to Paypal. Having issues with the Quantity Selector

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    Asked on September 11, 2017 at 10:33 AM

    I'm choosing "Dropdown" in the "Show Quantity on the Form as", then "Quantity" on the "Label" but I'm not able select the "Special Pricing Per Quantity". There's a blank area and a small lock. The page isn't live yet.

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    Answered on September 11, 2017 at 11:36 AM

    Try setting up the first product similar to how you have 2-4 without the sub-products.  Add only the quantity selector and enable special pricing for the quantities:

    If you want special pricing for sub-products, disable the special pricing per quantity and then you can enable special pricing per sub-product:

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    Answered on September 11, 2017 at 08:46 PM

    My "Special Pricing Per Quantity" is grayed out with a white lock on it.

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    Answered on September 11, 2017 at 09:23 PM

    The Special Pricing was grayed out possibly due to 2 reason.

    #1 There is no Quantity option yet on the item/product.

    #2 There is already an existing Option on the item/product.

    I suggest you also review the user guide: What is Special Pricing?

    Let us know if you're still not able to enable the Special pricing option.


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    Answered on September 11, 2017 at 09:43 PM
    My “Special Pricing Per Quantity” is locked up for some reason.
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    Answered on September 11, 2017 at 10:48 PM

    The Special Pricing Per Quantity (Add a Quantity Selector) is disabled because the Special Pricing Per Option (Add a Product Option) is already enabled.

    Please take note that you can only have 1 special pricing for each product.

    Hope that helps. Thank you.