where do I find my information for receiving payments

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    MzCherish
    Asked on September 11, 2017 at 12:01 PM

    I have had a few people apparently send me payments, but I have not received them. I only today figured out the 'complete submission' detail (a payment from August)....but would also like to be able to review the information I entered insofar as where the payments go, but cannot find anywhere in my account to do so - view what bank account it is linked to, or anything...

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    Chriistian
    Answered on September 11, 2017 at 12:23 PM

    I am not quiet sure what you mean by "review the information I entered". If you are referring to the form http://www.jotform.ca/form/71184537335256, you can log in to your account access your Submissions page https://www.jotform.com/submissions/71184537335256.

    Please see How to View Form Submissions

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    MzCherish
    Answered on September 11, 2017 at 12:30 PM

    "Information I entered" would be the paypal/bank info, in order to receive payments along with the forms ... I can find my name/email/site information only, which doesn't make sense.

    There doesn't seem to be anywhere here to view information on where the payments people send are going, and I have been through each tab, click, area of the entire site and my account. And if I had entered it, there should be a way to find/view it ;)

     

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    Chriistian
    Answered on September 11, 2017 at 12:43 PM

    If you are referring to the PayPal credentials you entered as the owner of the form, open your form in the Form Builder, click on the payment field, open Payment Settings and there you will see your PayPal credentials. Please see below.

     

    Let us know if that is what you need.